Privacy Policy
This privacy policy describes how Prisma Sonoro Studio collects, uses, and protects information when you use our online platform or engage with our services through our site. We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Law (LGPD).
Information We Collect
When you use our site or services, we may collect several types of information:
- Personal Identification Information: This includes information you voluntarily provide to us, such as your name, email address, telephone number, or company name when you contact us, request a quote, or use certain features on our site.
- Technical Data: We automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type and version, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Usage Data: Information about your activities on our site, such as the links you click and searches conducted.
How We Use Your Information
We use the information we collect for various purposes:
- To provide and maintain our services, including processing inquiries and fulfilling service requests.
- To communicate with you, respond to your questions, and provide customer support.
- To improve our site and services, analyze usage trends, and develop new features.
- To send you marketing communications, where permitted by law and in accordance with your preferences.
- To comply with legal obligations and protect our legal rights.
- To detect and prevent fraud and other malicious activity.
Legal Basis for Processing
We process your personal information based on several legal grounds:
- Your consent: Where you have given us explicit permission to process your data for a specific purpose.
- Performance of a contract: When processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
- Legal obligation: When processing is necessary to comply with a legal requirement.
- Legitimate interests: When processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms.
Sharing Your Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and marketing assistance. These parties are obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of information and the purpose of processing.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure.
Your Rights
Under applicable data protection laws, you have certain rights regarding your personal information. These may include the right to:
- Access your personal information.
- Rectify inaccurate or incomplete information.
- Request erasure of your information.
- Request restriction of processing.
- Object to processing.
- Request data portability.
- Withdraw consent where processing is based on consent.
- File a complaint with a supervisory authority.
To exercise your rights, please submit a written request to the contact address provided below. We will respond to your request in accordance with applicable law.
Third-Party Links
Our site may contain links to third-party websites. This privacy policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us in writing at:
Prisma Sonoro Studio
1200 Avenida Rebouças, 5th Floor
São Paulo, São Paulo
05402-600
Brazil